Who we are
Welcome to Frakers Grove Farm! We are committed to safeguarding your personal information and your right to privacy when you visit our farm, campground, or use our services. Our farm offers various activities and services, including camping and farm visits.
Information We Collect
Personal Information
When you book a stay with us or participate in our activities, we may collect personal information such as:
- Full name
- Contact information: email address, phone number
- Payment information: credit card details, billing address
Non-Personal Information
We may collect non-personal information about your visit, including:
- Browser and device information
- IP address
- Date and time of your visit
- How this information is collected: through cookies, analytics tools, and similar technologies
Use of Information
We use the information we collect to:
- Provide and manage our services: ensuring your booking and stay are processed smoothly
- Process transactions: securely handling your payments
- Communicate with you: sending newsletters and promotional materials (you are automatically subscribed to our newsletter when you book a stay, but you can unsubscribe at any time)
- Enhance and personalize your experience: providing recommendations, customizing our services to your preferences
Comments and Reviews
If you leave comments or reviews on our website, be aware that:
- Visitor comments may be checked through an automated spam detection service.
- Your comments and reviews may be publicly visible on our website.
Sharing of Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: We share information with service providers who assist us in operating our website and services. This includes booking platforms such as Hipcamp and The Dyrt. We share necessary information with these platforms to facilitate your bookings and enhance your experience.
- Law Enforcement: We may disclose your information to law enforcement agencies if mandated by a subpoena or other legal order.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccuracies in your personal information
- Unsubscribe from our newsletter at any time
To exercise these rights, please contact us using the contact information provided below.
Security
We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers
- Regular security assessments
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and significant changes will be communicated through email notifications or a prominent notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mailing:
Frakers Grove Farm
2637 Knox Road 2300 E
La Fayette, IL 61449
Email: info@frakersgrovefarm.com
Phone: 309-265-0866
Thank you for visiting Frakers Grove Farm!